Privacy Policy

Introduction

Welcome to the fk33 platform (https://fk33.fun). This Privacy Policy ("Policy") explains how fk33 collects, stores, and uses your personal information. By using fk33, you agree to this Privacy Policy.

We believe every user's personal information belongs to them. fk33 upholds the highest security standards and is committed to protecting your data. Our Privacy Policy is built in accordance with international data protection laws and GDPR guidelines.

What information we collect

Various types of information are collected from you when you create an account and use our services on fk33. Full details of what we collect are provided below.

We only collect information that is necessary to operate our services properly. Collecting unnecessary personal data goes against our policy. Providing your information is entirely voluntary, though certain services may not be available without it.

How we use your information

Fk33 uses your personal information solely for the following purposes and for no others.

• Account management: To create, verify, and maintain your account.
• Payment Processing: To process deposit and withdrawal transactions.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To handle your questions and resolve any complaints.
• Age Verification: To prevent access by individuals under 18 years of age.
• Legal obligations: To comply with applicable laws and directives from regulatory authorities.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Promotional Communications: To send you offers and updates with your consent.

Cookie Policy

Fk33 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• 1
  Essential cookies

  Essential for login sessions and security. Without these cookies, the platform will not function properly.

• 2
  Functional cookies

  Remembers your language preference and account settings so you do not have to reconfigure them each time.

• 3
  Analytics Cookies

  Used to understand how the platform is used, helping us improve our services. All data is stored in fully anonymized form.

• 4
  Cookie Controls

  You can disable or delete cookies through your browser settings, though some features may become limited.

Data Sharing & Third Parties

Fk33 never sells your personal information to third parties. However, in certain circumstances we may share some information with the parties listed below.

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and banks.
• KYC service provider: Trusted third-party providers are used for identity verification, and they adhere to the same privacy standards we do.
• Legal authorities: Data may be disclosed in response to lawful requests from the Government of Bangladesh or international regulatory authorities.
• Cloud Service Provider: Our server and data storage partners operate under strict security agreements.

When sharing data with third parties, we only share the minimum information necessary and maintain confidentiality agreements with all parties involved.

Data Protection Measures

Fk33 has implemented industry-leading technical and organizational measures to keep your personal information secure.

• Across all data transmissions 256-bit SSL/TLS Encryption is used.
• Password bcrypt hashing encrypted — not even our staff can view your password.
• Two-Factor Authentication (2FA) Adds an extra layer of security to your account.
• Regular Security Audits and penetration testing are conducted.
• On the server Firewall & DDoS Protection Remains active.
• Upon suspicious activity Automated Alerts is sent.

Data Retention Period

Fk33 does not retain your personal information beyond what is necessary. Retention periods vary by data type as outlined below.

• Account information: For the duration of the active account and 5 years after closure.
• Transaction Records: A minimum of 7 years, as required by financial regulations.
• KYC documents: Retained in accordance with applicable regulatory requirements.
• Cookies & Session Data: Upon session end or up to 30 days, whichever comes first.
• Support Contact: 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified.

Your rights

As a fk33 user, you have several legal rights over your own data. We respect and uphold these rights.

To exercise any of these rights, email [email protected]. We typically respond within 30 days.

Protection of Minors

Fk33 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory during registration.
• Any account suspected of belonging to a minor will be suspended immediately.
• Any data inadvertently collected from a minor will be deleted immediately.
• Parents can report a potential account belonging to their child by emailing [email protected].

Policy Updates & Contact

Fk33 may update this Privacy Policy from time to time. When changes are made, the updated date on this page will be revised, and users will be notified of any significant changes.

Continued use of fk33 after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions or concerns regarding our Privacy Policy, please contact us at: [email protected]. Our data protection team aims to respond within 24 hours.